Resident and non-resident rates: what are the differences

A resident domestic customer is someone who uses energy in their primary home, their registered residence. In contrast, a non-resident domestic customer uses energy in non-primary properties, such as second homes or rental properties. Non-resident domestic end customers are not charged the RAI license fee.

The bill components affected by residency are:

  • Electricity grid usage tariff: covers the costs of energy delivery and connection management. Non-residents pay a higher fixed fee because costs are distributed differently, assuming less consistent use in second homes;

  • General system charges: these relate to policies such as support for renewable energy. Non-residents face an additional fee to ensure a fair contribution to the national energy system, even with non-permanent occupancy;

  • Taxes: for domestic utilities, VAT is at 10% and excise duties are the same for both residents and non-residents. Main difference: the fixed portion of general system charges does not apply to residents, whereas it does for non-residents. Furthermore, some fixed network fees are higher for non-residents.

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