{"id":7426,"date":"2026-09-10T09:25:33","date_gmt":"2026-09-10T07:25:33","guid":{"rendered":"https:\/\/deloaenergy.it\/gas-vulnerability-protection-service-offer\/"},"modified":"2026-10-19T12:48:57","modified_gmt":"2026-10-19T10:48:57","slug":"gas-vulnerability-protection-service-offer","status":"publish","type":"page","link":"https:\/\/deloaenergy.it\/en\/gas-vulnerability-protection-service-offer\/","title":{"rendered":"GAS Vulnerability Protection Service Offer"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7426\" class=\"elementor elementor-7426 elementor-7391\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dded0a7 e-con-full e-flex e-con e-parent\" data-id=\"dded0a7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c167ec4 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c167ec4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col text-sm pb-25\"><article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"412f04ba-89e5-4730-ad01-ec4aa03d8c40\" data-testid=\"conversation-turn-186\" data-scroll-anchor=\"true\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"><div class=\"flex max-w-full flex-col grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"84cfd8b3-a483-42f8-9516-91915d24283e\" data-message-model-slug=\"gpt-5-2-thinking\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\"><div class=\"markdown prose dark:prose-invert w-full wrap-break-word dark markdown-new-styling\"><p data-start=\"0\" data-end=\"168\">Information, requirements, and documentation dedicated to domestic customers who meet the vulnerability conditions provided by the regulations for gas supply.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/article><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd0da56 elementor-mobile-align-center elementor-widget elementor-widget-global elementor-global-215 elementor-widget-breadcrumbs\" data-id=\"bd0da56\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/deloaenergy.it\/en\/home-2\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26922fe e-flex e-con-boxed e-con e-parent\" data-id=\"26922fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2be06f8 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"2be06f8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-0050fe9 e-con-full e-flex e-con e-child\" data-id=\"0050fe9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11df5dc e-con-full e-flex e-con e-child\" data-id=\"11df5dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9fed2fd elementor-widget elementor-widget-heading\" data-id=\"9fed2fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gas vulnerability protection service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6722b24 elementor-widget elementor-widget-text-editor\" data-id=\"6722b24\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"62\" data-end=\"375\">The Vulnerability Protection Service is the natural gas supply dedicated to domestic customers who meet specific vulnerability requirements provided by regulation. Economic and contractual conditions are established by the Authority, offering a regulated, transparent service designed to guarantee greater protection compared to standard free-market offers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ce027b e-flex e-con-boxed e-con e-parent\" data-id=\"2ce027b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2dad309 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"2dad309\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-99ccff9 e-con-full e-flex e-con e-child\" data-id=\"99ccff9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d0de55 elementor-widget elementor-widget-heading\" data-id=\"4d0de55\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Who are vulnerable customers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70e214c elementor-widget elementor-widget-text-editor\" data-id=\"70e214c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"738\" data-end=\"881\">For natural gas service, vulnerable customers are domestic customers who meet at least one of the following conditions:<\/p><ul data-start=\"883\" data-end=\"1161\"><li data-section-id=\"sk7g0p\" data-start=\"883\" data-end=\"909\">age over 75 years;<\/li><li data-section-id=\"181cop3\" data-start=\"910\" data-end=\"1006\">economically disadvantaged conditions pursuant to Article 1, paragraph 75, of Law 124\/17;<\/li><li data-section-id=\"d6cbml\" data-start=\"1007\" data-end=\"1072\">certified disability pursuant to Article 3 of Law 104\/1992;<\/li><li data-section-id=\"pxw8u8\" data-start=\"1073\" data-end=\"1161\">utility located in emergency housing following calamitous events.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d6774e e-con-full e-flex e-con e-child\" data-id=\"1d6774e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44560e9 e-flex e-con-boxed e-con e-parent\" data-id=\"44560e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-481dfd3 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"481dfd3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9856ae9 e-con-full e-flex e-con e-child\" data-id=\"9856ae9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74828c9 e-con-full e-flex e-con e-child\" data-id=\"74828c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-923b769 elementor-widget elementor-widget-heading\" data-id=\"923b769\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to access the service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a53414 elementor-widget elementor-widget-text-editor\" data-id=\"5a53414\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"1212\" data-end=\"1476\">Customers who meet at least one of the vulnerability conditions can request access to the Vulnerability Protection Service at any time, contacting their current supplier or a different supplier through the relevant contact channels.<\/p><p dir=\"auto\" data-start=\"1478\" data-end=\"1598\">Vulnerable customers can also choose a free-market offer with any supplier at any time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b67e8a1 e-flex e-con-boxed e-con e-parent\" data-id=\"b67e8a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-74d87dd e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"74d87dd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-8f26ad3 e-con-full e-flex e-con e-child\" data-id=\"8f26ad3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1257039 elementor-widget elementor-widget-heading\" data-id=\"1257039\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Economic conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1dba771 elementor-widget elementor-widget-text-editor\" data-id=\"1dba771\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"1648\" data-end=\"2032\">The natural gas commodity cost is composed of the <strong data-start=\"1713\" data-end=\"1721\">Cmem<\/strong> component, updated by ARERA as the monthly average of the Italian wholesale market price PSV Day Ahead, the <strong data-start=\"1839\" data-end=\"1846\">CCR<\/strong> component, relating to costs of wholesale procurement activities, and the <strong data-start=\"1946\" data-end=\"1953\">QVD<\/strong> component, relating to retail natural gas sales marketing.<\/p><p dir=\"auto\" data-start=\"2034\" data-end=\"2106\">In September, the value of the Cmem component is <strong>\u20ac0.843182\/Smc.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e3360f e-con-full e-flex e-con e-child\" data-id=\"3e3360f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-14b4599 e-flex e-con-boxed e-con e-parent\" data-id=\"14b4599\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-de9c280 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"de9c280\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-fabea23 e-con-full e-flex e-con e-child\" data-id=\"fabea23\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e2f792 e-con-full e-flex e-con e-child\" data-id=\"1e2f792\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc34825 elementor-widget elementor-widget-heading\" data-id=\"cc34825\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Costs and contractual conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f711a6 elementor-widget elementor-widget-text-editor\" data-id=\"7f711a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"2163\" data-end=\"2375\">The bill also includes the cost for network use \u2014 transmission, distribution, and metering \u2014 and the cost for general system charges, as defined and updated by ARERA, plus taxes and duties.<\/p><p dir=\"auto\" data-start=\"2377\" data-end=\"2586\">Supply contractual conditions are those provided by the Authority for natural gas PLACET offers, governed pursuant to Articles 4, 5, and 7 through 12 of ARERA resolution 555\/2017\/R\/com.<\/p><p dir=\"auto\" data-start=\"2588\" data-end=\"2738\">For further details, consult the <strong data-start=\"2636\" data-end=\"2708\">Economic Conditions of the Gas Vulnerability Protection Service<\/strong> on the ARERA Authority website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-01d6f07 e-flex e-con-boxed e-con e-parent\" data-id=\"01d6f07\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3e992cf e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"3e992cf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-143576b e-con-full e-flex e-con e-child\" data-id=\"143576b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56c7ca3 elementor-widget elementor-widget-heading\" data-id=\"56c7ca3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">GAS vulnerability self-certification<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8cff2e elementor-widget elementor-widget-text-editor\" data-id=\"a8cff2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you meet one of the provided conditions, you can declare possession of the requirements through the appropriate self-certification form.<br data-start=\"1111\" data-end=\"1114\"\/>Download the document, fill it in with the requested data, and follow the instructions provided to communicate your vulnerability status.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70caa79 elementor-invisible elementor-widget elementor-widget-button\" data-id=\"70caa79\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-shrink\" href=\"https:\/\/deloaenergy.it\/wp-content\/uploads\/2026\/09\/Autocertificazione_vulnerabilita\u0300_gas.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DOWNLOAD SELF-CERTIFICATION<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-35aad9a e-con-full e-flex e-con e-child\" data-id=\"35aad9a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Information, requirements, and documentation dedicated to domestic customers who meet the vulnerability conditions provided by the regulations for gas supply. Gas vulnerability protection service The Vulnerability Protection Service is the natural gas supply dedicated to domestic customers who meet specific vulnerability requirements provided by regulation. Economic and contractual conditions are established by the Authority, offering [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-7426","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>GAS Vulnerability Protection Service Offer | Deloa Energy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/deloaenergy.it\/en\/gas-vulnerability-protection-service-offer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GAS Vulnerability Protection Service Offer\" \/>\n<meta property=\"og:description\" content=\"Information, requirements, and documentation dedicated to domestic customers who meet the vulnerability conditions provided by the regulations for gas supply. Gas vulnerability protection service The Vulnerability Protection Service is the natural gas supply dedicated to domestic customers who meet specific vulnerability requirements provided by regulation. 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